Outstanding people, plus outstanding dedication and teamwork, result in outstanding sales, service, and customer satisfaction. That’s what we believe. Our leadership team proudly supports this philosophy as the key to our success.

Our company has a reputation for honesty, fairness, courtesy and reliability in servicing our customers, driven in part by leaders who have personally built relationships with our clients, business partners and others. Through our efforts, values, and investments, we’re confident that we will remain a leader in the vehicle fleet management industry for years to come.

Chris Conroy

Executive Leadership

Chris Conroy
Executive Vice President, Global Operations

Appointed in 2012, Chris oversees ARI’s operating divisions in Canada, Mexico, the UK, and continental Europe. Chris is also responsible for ARI’s sales, client relations, and marketing efforts globally.

Chris joined ARI in 1994 as part of the Canadian client services team and went on to serve in a variety of roles in the US and Canada, eventually becoming senior vice-president and chief operating officer of ARI’s Canadian business. Chris has been a key architect of ARI's strategy and, most recently, its expansion into the European market. His leadership, strategic planning, and execution experience are invaluable to the company's global operations and overall success.

Chris attended the University of Ottawa and the Queen’s School of Business.

Rick Tousaw

Executive Leadership

Rick Tousaw
Senior Vice President and General Manager

Rick is responsible for all of ARI’s Canadian operations, including the direct oversight of sales and client service. Rick joined ARI in 2010 as Vice President of Operations, after many years of leadership experience in the consumer products and beverage industries. Prior to his current role, he served as Vice President of Sales and Marketing.

Denise Wildish

Executive Leadership

Denise Wildish
Senior Vice President Global Service Excellence

Denise is responsible for ensuring that ARI delivers global service excellence at all times. She oversees ARI’s global client service strategy, strategic consulting, and quality and efficiency initiatives including Partners in Excellence. After joining ARI in 1994, Denise has served in various leadership roles in the client relations area.

Charlie Guthro

Executive Leadership

Charlie Guthro
Vice President North American Fleet Management Services

Charlie oversees ARI’s truck account management, analytics, compliance, and accident management, across North America. Charlie has over 25 years in complex fleet management experience.  Before joining ARI as Vice President Operations in 2012, he managed one of Canada’s largest and most complex vocational fleets.