Coronavirus / COVID-19 Information

Putting people first is our normal course of business.

When things aren’t business as usual, we’re here to navigate challenging and unprecedented times with you – together. The Holman Way of doing business guides us to treat our people, business partners, and the community at large with respect and care.

ARI is considered an essential business. We continue to be fully operational and we’ve executed continuity procedures to support your fleet without compromising the safety of our people.

The Road to Recovery

Recommendations on Getting Back to Businesses

Looking for fleet management, upfitting, and supply chain advice and guidance? You can find that right here in blogs, infographics, and articles that share our experts’ insights and recommendations to help businesses recover.

<< prev   |    next >>

COVID-19 Fleet Feedback Report

Learn how the pandemic has impacted other fleets like yours.

ARI invited more than 250 North American fleet clients to participate in a survey on how COVID-19 is impacting their organizations, the challenges they are facing, and the lessons learned. We compiled the responses into a comprehensive report that gives a holistic view of the challenges and trending priorities.

Download the complimentary copy of the COVID-19 Fleet Feedback Report today.

Recovery Requires Adaption

Solutions You Can Implement to Adapt

Not a single company on the globe has been spared from forced change in order to adapt to 2020’s pandemic conditions.

The Holman companies have sharpened our pencils and put our heads together to strengthen our own resilience. We’ve also introduced a number of new solutions and initiatives to help our customers along the road to recovery.

Click on the sections below to read about how we’ve been innovating for you:

<< prev   |    next >>

Fleet Industry Update

Latest news on the impact of COVID-19

ARI and our business partners are closely monitoring the impact that COVID-19 is having on our industry. Our Client Relations team will continue to communicate directly with our clients, and we will update this page with new information as we receive it.

Our team is updating this page every Tuesday and Thursday. Any new information that was added to this section in our last update is in blue.

Please visit the resource centres on our US and UK websites for updates relevant to those countries.

Last Updated: October 7, 2:30pm EST

Many tolling authorities are implementing temporary measures to limit the impact of COVID-19.

ARI anticipates other tolling authorities to suspend cash payments and close service centres. We encourage drivers to visit the websites of their local toll authority for the latest information.

Ontaro’s 407 ETR is fully operational, however, its service centre is closed.

Last Updated: October 7, 2:30pm EST

  • Audi: Audi has resumed production of all models.
  • BMW: All BMW facilities have resumed production, although some are only running one shift. The company’s production scheduling group has been working to revamp their production schedule. Model years change over between late June and late July, so some MY20 orders could be moved to MY21 production depending upon the type of vehicle. MINI has already changed over its model year.
  • FCA: All FCA plants in North America are operational but at reduced capacity.
  • Ford: All Ford facilities have reopened and are operating at full, pre-COVID production levels.
  • General Motors: General Motors has temporarily suspended the third shift at its plant in Wentzville, Missouri. They plan to implement voluntary overtime on Saturdays to try and minimize the effects on production of the Colorado, Canyon, Express, and Savanna. In addition, GM is reporting some delays in Denver, Colorado and along the west coast.
  • Honda: Honda of America Manufacturing has resumed operations at a dozen plants in the United States, Canada, and Mexico.
  • Hyundai: Hyundai Motor Manufacturing Alabama has resumed full capacity production with a three-crew, three-shift operation.
  • Kia: Kia has resumed production at its plant in West Point, Georgia. The corporate office continues working from home.
  • Mazda: Mazda reports that production has not been severely affected.
  • Mercedes Benz: Mercedes Benz has resumed production.
  • Mitsubishi: Mitsubishi reports that all regional team members and employees at their North American headquarters are working remotely.
  • Nissan: Nissan plants in Canton, Ohio; Smyrna, Tennessee, and Decherd, Tennessee have resumed production.
  • Subaru: Subaru plants in Gunma, Japan and Lafayette, Indiana have resumed production.
  • Tesla: Tesla’s plant in Fremont, California has resumed operation.
  • Toyota: Toyota has resumed production, service parts depots and vehicle logistics centers are operating, and they are accepting orders. Headquarters employees are working from home.
  • Volkswagen: Volkswagen facilities have resumed production, shipments of fleet courtesy deliveries resumed, and all US ports are open.
  • Volvo cars: Volvo plants in Charleston, South Carolina and Torslanda, Sweden are operational.

So far, most upfitters haven’t felt a huge hit by the OEM factories closing, but companies should start adjusting their upfit strategies now before supply chain shortages catch up to upfitters. Check out ARI’s blog on steps you can take to adjust your upfit strategy to roll with the punches. Read the blog.

Last Updated: October 7, 2:30pm EST

  • 3 Custom Solutions: Business is operating as normal, and they have implemented relative directives from the CDC and applicable health agencies.
  • Action Car and Truck. The business is operating as normal, and they have implemented precautions recommended by national, provincial, and municipal health authorities.
  • Adrian Steel / Adrian Road Redi: Adrian Steel facilities are operating.
  • Advertising Vehicles. Employees are working remotely. There are possible delays with the delivery of vinyl.
  • Altec: Altec production facilities are operating with regularly scheduled operations. Most office employees are working remotely.
  • AM Haire: Business is operating as normal. The company has implemented shift and work-schedule changes to support social distancing. Remote work arrangements are in place for Sales and Admin support and those programs will maintain adequate support for their clients and partners.
  • American Midwest Fleet: The company has limited operations due to a lack of local installers being available. Installations that have been already scheduled will be rescheduled for late April. If an appointment has not been scheduled, they will try to do so as soon as they resume normal operations. They are not shipping any product at this time.
  • ARE: Limited operations due to availability of local installers. Lead times have changed due to the pandemic.
  • Associated Graphics (AGI): Business operating as normal.
  • AutoTrim (Canada): Their office is open but they have limited onsite personnel.
  • Auto Truck Group: All Auto Truck production facilities are operating.
  • Boss Industries: Business is operating as normal.
  • Brown Industries: Business is operating as normal. They have implemented changes to their work schedule to support social distancing and are deep cleaning their facilities.
  • Canfield Equipment Service: Canfield’s production operations have resumed at its facilities in Warren, Michigan and Dundalk, Maryland but they no longer have the capability to receive or ship vehicles and parts from suppliers. Sales and support staff working remotely.
  • Cap-It Truck Accessories: Sales and service department are open, but store hours may vary.
  • Cargo Ease: Operations have resumed, but orders are being produced on a first-come, first-serve basis.
  • Crown Forklifts: Crown is open and complying with public health guidance. They have implemented new health and safety measures to help check the spread of COVID-19.
  • Curry Supply: The company plans to remain open and operate fully within the guidelines of state mandates.
  • Dejana. Dejana facilities are operational.
  • Delivery Concepts: Production has resumed.
  • Demountable Concepts: Business as usual. Their sales and service staff are working remotely, and they have taken steps to reduce the amount of interaction that occurs on the production floor by social distancing. They have established and implemented communication procedures for employees and managers to deal with circumstances.
  • Derive. Business is operating but all travel has been halted.
  • Designer Decal: Operations have been suspended indefinitely.
  • Drive Products (GW Anglin, Voth, Del Divisions): Business is operating as normal, and they have implemented additional cleaning and sanitizing procedures throughout their facilities.
  • Driverge Vehicle Innovations: The business is operating as normal, and they have implemented relevant directives from the CDC and other health agencies.
  • Doggett Machinery Services: Business is operating as normal. They have implemented social distancing practices in workplaces as well as additional cleaning and sanitizing procedures in their facilities.
  • Eco Vehicle Systems: The company has resumed production and is operating at 100% capacity.
  • ETI (Equipment Technology inc.): Their plant in Oklahoma City restarted production and is operating at 90% capacity.
  • Expertec: Business operating as normal and they are using virtual technology to meet with customers or suppliers as much as reasonably possible. They have also implemented additional cleaning and sanitizing procedures throughout their facilities.
  • Farmbro: Plants are operating to provide essential services only, and most office staff is working from home.
  • Great Dane Trailers: The plans in Danville and Elysburg, Pennsylvania, are closed due to government mandates. The branch in Mt. Joy, Pennsylvania, is open for business because it provides a critical service to the transportation industry.
  • Highway Products: The business is operating as normal while instituting new policies to better ensure the health and safety of employees.
  • John Deere Construction & Forestry: Business is operating as normal.
  • Knapheide: Knapheide is operational and using a rotating work schedule due to a drop in chassis production.
  • Leavitt Machinery: The business is operating as normal, and they have implemented relevant directives from the CDC and other health agencies.
  • Legend Fleet Solutions. Business is operating as normal, and the company has implemented additional cleaning and sanitizing procedures. They report no issues with current or future orders.
  • Leyman Liftgates: Business as usual.
  • Lift Bodies, Inc. Lift Bodies is currently working four days a week and will be temporarily closed on Fridays.
  • Link Belt Cranes: Business is operating as normal.
  • MAACO: Business is operating as normal. They have implemented additional cleaning and sanitizing procedures throughout the facilities.
  • Manning Equipment: Manning Equipment has resumed operations.
  • MARCOM: Business is operating as normal, and they are delivering products at no charge. They have implemented internal changes such as social distancing practices and nightly cleaning of facilities.
  • Masterack. Masterack’s operational facilities have reopened.
  • Mickey Truck Bodies: Mickey has announced that all Mickey Truck Bodies manufacturing plants, Fleet Service Centers, and offices will be closed on Fridays until further notice.
  • Midway. Business is operating as normal.
  • Mobility Works: The business is operating as normal, and they have implemented relevant directives from the CDC and other health agencies. They are offering free delivery within the continental US and virtual appointments for commercial accessible vehicle customers.
  • Monroe Truck Equipment. Business is operating as normal. They have implemented social distancing guidelines, nightly cleanings of facilities, and rules to adhere to all health and safety mandates.
  • Morgan Corp (North America): All of Morgan’s plants are operational, and office personnel are working remotely.
  • Morgan Olson: Operations have resumed but at a slightly reduced capacity. They do have a few supplier concerns due to the pandemic, and their team is monitoring the situation daily.
  • Northland Equipment Company: Business is operating as normal. They are taking precautions by limiting exposure when dropping off vehicles.
  • Palfinger: Palfinger is operating as normal. They have implemented social distancing practices, nightly cleanings of facilities, and all national health and safety mandates.
  • Reading: Reading Truck Body manufacturing will be closed from June 1 to June 12 due to issues with the supply chain and nationwide stay-at-home orders. Truck Equipment locations will operate in June on a location-by-location basis
  • Sabre Equipment: Sabre Equipment is operating as normal.
  • Safe Fleet (Prime Design): Business is operating to meet customer needs. They are encouraging social distancing practices in the workplace.
  • Signature Graphics. The company is using staggered shifts to conduct business.
  • Signature Truck: Business is operating as normal. They are taking measures for swing shift work, which will have complete coverage and should not affect their output of trucks for customers.
  • Simmons Rockwell: The company’s commercial and fleet vehicle sales office is closed until further notice.
  • Sliding Systems: The company is open with limited hours, but their dispatch yard is open. They need 24 hours advanced notice for pickups.
  • Stellar Industries: Stellar Industries is limited visitors into their facilities and limited travel for employees. They are maintaining without delay.
  • Sterling: Business is operating as normal, but they have closed their showroom to the public.
  • Supreme (Wabash National): The company’s upfitting business is running at 50% capacity, and they are evaluating their build schedule based on expected chassis and parts arrivals.
  • TAG / LEER: Production facilities in California are temporarily closed.
  • Time Manufacturing / Vesalift: The company is open for business while most support employees are working from home.
  • Toyotalift. Business is operating as normal.
  • Transit Truck: The company’s factory and administrative offices are currently closed. Service, sales, and parts departments are offering limited service.
  • Transport Graphics: The company is operating as normal.
  • Utilimaster: The facilities in Ephrata, Pennsylvania and Saltillo, Mexico are closed until further notice. All other facilities are open. The upfit sales and sales support teams have limited staff.
  • Vomela. The business is currently operating as normal and contingency plans are in place in the event that something changes.
  • Warner Truck Bodies. Warner Truck Bodies is operating.
  • Warren Install. Business is operating as normal, and contingency plans are in place in the event that something changes.
  • Westport Fuel Systems. The company’s production and manufacturing facilities in Italy fully resumed operations on May 4.
  • Zoresco: Zoresco is closed until further notice.The following locations are able to receive deliveries from 8 AM to 2 PM daily: Turtle Creek, Pennsylvania; Oakwood Village, Ohio; and Monroe, Ohio.

Last Updated: October 7, 2:30pm EST

United States

Dealerships have now reopened in all 50 states, but some dealerships may be closed or running on reduced hours. ARI recommends contacting them directly to confirm their status.

Canada

Dealerships remain open in all Canadian Provinces, although some dealership groups have closed. The best course of action is to contact the dealerships directly to confirm their current status.

Last Updated: October 7, 2:30pm EST

  • Bentley: Bentley has several hundred new chassis in stock, some of which are specific for ARI’s stocking program. There may be delays on the Isuzu FTR and N Series gas as Spartan Motors in Michigan has stopped assembly and shipping.
  • Big Tex Trailer World: The business is operating as normal.
  • Boyer Trucks: Boyer Trucks has begun ramping up their full chassis production. Boyer Trucks had temporarily converted production facilities from chassis assembly to spare parts supplier for at three-week period to support vehicles currently in service. This decision has caused them to roll back their chassis production schedule by three weeks.
  • Creative Bus Sales: Business is operating as normal for parts and service.
  • DTNA (Daimler Trucks North America): DTNA has temporarily suspended production at their facilities in Portland, Mt. Holly, and Cleveland due to instability in the supply chain. The Detroit plant is producing engines, axles, and transmissions.
  • Freightliner & Western Star Trucks: The company resumed regular truck production at all plants.
  • Fuso: Fuso has not made any official announcements, but they have a good mix of gas and diesel trucks.
  • Golden Gait Trailer Sales: The company is closed until April 30 due to a mandate by the state of North Carolina.
  • Hesse Group Cambli: Operations have reopened as of April 13.
  • Hino: Hino has resumed production at its plant in West Virginia. Employees at the corporate headquarters in Novi, Michigan continue to work from home in support of the governor’s executive order until June 1.
  • HFI Isuzu Truck Center: The business is operating as normal, and they have implemented directives from the CDC and other applicable health agencies.
  • Hino: Hino is having productions delays due to some certification with emissions, and adding the current virus conditions has not helped. They report that any orders that have been already placed without VINs will be moved to August production, regardless of the build date. They have limited ground stock but will do their best to source any needs.
  • Hyundai Translead: The company’s plants in Mexico have resumed production.
  • Isuzu: Business as usual. Their gas and FTR plants are still in operation and the ports are still accepting chassis.
  • Mack: Mack has resumed production of heavy duty trucks. The new model medium-duty production start date has been moved from July to September.
  • Navistar: Navistar has resumed production at it’s plant in Springfield, Ohio.
  • Paccar (Kenworth/Peterbilt): Paccar has resumed production, but they are not allowing customers to buy in bulk so they do not run low on supplies.
  • Rush Truck Centers: The company remains open for business while most support employees are working from home.
  • Valley Strong: Business is operating as normal. They have new and used vehicles available from Ford, Freightliner, Hino, Isuzu, and Western Star.
  • Volvo: Volvo has restarted low-level production at the New River Valley plant in Dublin, Virgina.

Our network of transporters is fully operational and accepting new assignments.

Last Updated: October 7, 2:30pm EST

  • AAA: AAA is unable to perform any deliveries with tag and title due to DMV closures, but they are able to pick up and deliver vehicles without them. They are monitoring the situation with DMVs.
  • Acertus: Acertus is reporting some constraints in transportation capacity and disruptions in service due to DMV closures. However, they say that the disruption has been contained and their transportation network is active.
  • American Transportation Company: They remain open for business. Drivers are taking extra precautions by sanitizing all high-touch surfaces on vehicles. Delays are likely due to shutdowns at state and local levels effecting licensing and titling.
  • Auto Driveaway: Auto Driveaway remains open for business, and they are able to issue temporary tags on any weight vehicle. If customers have vehicles in excess of 26,000 lbs, they can issue a 30-day Virginia temporary tag, which is extended for an additional 60 days with the DMV grace period in that stateDrivers are taking extra precautions by sanitizing all high-touch surfaces on vehicles. Delays are likely due to shutdowns at state and local levels, effecting licensing and titling.
  • Cassens Transport. Cassens is operating but on a very limited scale. The terminal in Belvidere, Illinois is temporarily shutting down on April 6 until further notice.
  • IMT Logistics. IMT reports that the only service disruptions that are experiencing are due to DMV closures.
  • MAMO: Remains open for business, but they have stopped pickups and deliveries in the five New York boroughs. They are seeing delays in licensing due to DMV shutdowns. They are actively tracking all deliveries that were done without plates due to DMV closures, and they are monitoring all states to see when they reopen so they can get hard plates in customer hands as quickly as possible.
  • PARS: PARS remains operational with all office staff telecommuting through at least May 31st. All states have begun opening in some capacity. However, many businesses including storage facilities and detail ships, as well as motor vehicle departments, remain closed for operating on a limited schedule creating the potential for case-by-case delays. PARS is monitoring orders previously on hold due to closures or restrictions. They are emailing customers as circumstances change.
  • Ready Logistics: Most states view transportation as an essential business, but there are restrictions in certain jurisdictions.
  • TSOA: Remains open for business and are currently working on a continuity plan. They have not encountered any high degree occurrences that would terminate their abilities to pursue deliveries in a timely manner. They are unable to issue temporary tags in Georgia, Massachusetts, Georgia, Hawaii, Texas, and Washington DC.

Last Updated: October 7, 2:30pm EST

Our vendor network is functioning. Some local vendors have implemented their business continuity plans and are operating with reduced hours. Some collision repair and glass replacement vendors are reporting issues with sourcing OEM parts as a result of plant and dealer closures. The disruption has not been a major challenge yet, but we expect it to create more of an impact as the shutdowns continue. The ARI team is monitoring this situation closely.

There have not been any widespread closures of facilities aside from Discount Tire locations on the west coast. Supply chain disruption remains a concern.

  • Belron: Belron is impacted by the governments of Quebec and Ontario imposing restrictions on business providing essential services. As a result of these restrictions and decreased volume, Belron is operating a limited network of service centres. Please visit their website for a current list of available locations.
  • Big O Tires: All locations are open for business.
  • Bridgestone: Bridgestone reopened commercial tire plants April 13 and consumer tire production has resumed.
  • CARSTAR: Most locations are working reduced schedules.
  • Firestone Bridgestone: Has closed two stores in South Carolina and one in Louisiana, and all other locations are now closing at 4:00 or 5:00 pm daily. They are beginning to implement curbside, no-contact service
  • Goodyear: Good year has extended their production shutdown indefinitely due to OEMs shutting production and dealerships closing or operating with less staff. They anticipate that current inventory levels will support the significantly diminished demand. Goodyear service centers are operating 8 a.m. to 5 p.m., Monday through Saturday.Goodyear is also offering free DOT inspections to help keep fleets on theb road.
  • Honk: Continues to be fully operational, but stranded drivers are no longer permitted to ride with tow truck drivers.
  • Kal Tire: Kal Tire is providing service to light-duty fleet vehicles and commercial trucks at all locations by appoinment only. They are only “emergency only” work on non-essential personal vehicles / retail sales at a select number of locations, which have limited operating hours.
  • MAACO: Most locations are working reduced schedules.
  • Meineke: Most locations are working reduced schedules.
  • Michelin: Has also announced plant closures but said that current inventory levels will support demand. The are dedicating part of their production capabilities to manufacturing PPE masks and ventilators.
  • Midas: All locations are open for business.
  • Mr. Tire: Locations are closed on Saturdays.
  • NTB: All locations are open for business.
  • PACCAR: Continues to produce parts. Customers are not able to buy in bulk, but service centers are fully operational.
  • Pep Boys: Is reducing store hours nationwide.
  • Road America: Is asking drivers to request an Uber or Lyft in lieu of riding along in the tow truck.
  • Road Canada: Is asking drivers to request an Uber or Lyft in lieu of riding along in the tow truck.
  • Safelite: Safelite has lowered its vehicle cleaning fee to $15 from $25. Effective April 15, Safelite is charging a fee to conduct a thorough pre- and post-service disinfection to every surface a technician comes in contact with or near. This includes, but is not limited to: keys/key fob, door handles, steering wheel, hear shift, and dashboard. Their plan is to include this fee for the next six months and then reevaluate the need moving forward.In addition, Safelite has already implemented several other precautionary measures with technicians. They have been directed to smile and provide a thumbs-up rather than offer a handshake, waive the electronic signature for pre-inspection and service completion, and minimize the vehicle touchpoints during their service and provide the option for a customer contact-free experience. Per recommendation of the CDC, all customer-facing associates will wear a face covering, as well as be trained on cleaning the coverings following wear.
  • Take 5: Most locations are working reduced schedule where they are open 9 am to 5 pm Monday through Friday, normal Saturday hours, and are closed on Sundays.
  • Tire Barn: Locations are closed on Saturdays.
  • Tire Kingdom: All locations are open for business.
  • Tire Warehouse: Locations are closed on Saturdays.
  • Uniban: Uniban has announced that it is now offering a mobile glas program in Quebec that includes ADAS calibration.

Last Updated: October 7, 2:30pm EST

Rental car providers are considered essential businesses and continue to be operational. There has been a significant decrease in demand.

Some providers have closed some locations. They continue to have nationwide coverage, but vehicles may come from a farther distance and take longer to arrive.

Companies should visit rental providers’ websites for an up-to-date lists of locations.

Last Updated: October 7, 2:30pm EST

Fueling stations remain open and have been exempt from local closure orders. Our fuel card provider remains operational, including their ability to generate fuel cards.

COVID-19 and the corresponding government restrictions have had a profound impact on the used car market. Sellers, buyers, auction houses and transportation providers are adhering to the social distancing and infection prevention protocols recommended by the CDC. In certain markets, auctions and transporters are considered essential businesses and they continue to operate, although in somewhat limited capacities. There are some markets where auctions and transporters are not considered essential and in those cases our partners have been forced to temporarily cease operations.

Last Updated: October 7, 2:30pm EST

  • ARI Remarketing. ARI remarketing is operational with vehicles continuing to be available for sale on ARI’s online remarketing platforms.
  • KAR Global: KAR Global is running Simulcast-only sales at most of their U.S. and Canada locations until further notice as the coronavirus pandemic continues to evolve. While sales will run at their regularly scheduled times, vehicles will not run through the lanes and dealers will not be allowed on the premises. Bids can be placed online via Simulcast on ADESA.com, ADESA.ca or the ADESA Marketplace app.
  • Kesler Schaffer: Kesler Schaffer auto auction has reopened simulcast sales.
  • Manheim: Manheim Hawaii resumed sales this week via Simulcast. The company is running Simulcast-only sales at most of its U.S. locations following the ongoing public health and safety concerns of COVID-19. Manheim’s physical auction locations and digital channels are operational to service buying and selling needs. During sale day, seller representatives will be allowed to represent their vehicles through online seller tools.

Last Updated: October 7, 2:30pm EST

This information is deemed reliable but is not guaranteed. Fleet managers or drivers should contact their local motor vehicle departments for the latest information.

Provinces

Alberta

  • Ministry offices are open, with less staff, but they are still supporting our requests at this time
  • Driver’s licenses, vehicle registrations and other permits and certificates expiry dates had an extension to May 15, 2020. All registrations/plates are required to be renewed and up to date as of today.

British Columbia

  • Offices are open
  • No adjustments or interruptions to service at this time

Manitoba

  • Offices are open
  • No adjustments or interruptions to service at this time

New Brunswick

  • Offices are open
  • No adjustments or interruptions to service at this time
  • Keep in mind this province takes up to 15 business days to process requests, due to working with skeleton staff
  • Note: Delays internal to ARI are occurring due to process changes put in place to comply with the social distancing standards

Newfoundland and Labrador

  • Offices are open but working with reduced staff
  • No interruptions to service at this time
  • Keep in mind this province takes up to 15 business days to process requests, due to working with skeleton staff
  • Note: Delays internal to ARI are occurring due to process changes put in place to comply with the social distancing standards

Nova Scotia

  • All driver licenses and vehicle registrations expiring in March, April and May are extended until August 31st
  • Keep in mind this province takes up to 15 business days to process requests, due to working with skeleton staff
  • Note: Delays internal to ARI are occurring due to process changes put in place to comply with the social distancing standards

Ontario

  • The local Service Ontario Branch is still open to facilitate ARI’s requests, they are closed to the Public, they remain open for dealers. Service Ontario is privately operated, there will be different offices opened based on demand in the specific area it operates.
  • Offices are working on a reduced staff
  • Driver’s licenses, vehicle registrations and other permits and certificates expiry dates have been extended without specific expiry dates being provided
  • No interruptions to service at this time

Prince Edward Island

  • Offices open, but working on a reduced staff, requests are taking up to 15 business days
  • No extensions have been granted at this time

Quebec

  • The province has asked that drivers hold off on all provincial registrations and initial registrations until SAAQ offices begin to operate again
  • The SAAQ offices are open. Their first priority will be all outstanding expired plates renewed. There will be 3-4 day turnaround time for all Quebec License requests, as everything will be facilitated through the Mississauga Office.
  • “Essential” services are described as the obtainment, renewal, and payment of a driver’s license for drivers of vehicles who work in sectors that are deemed essential and who require a driver’s license in order to carry out their work. It also includes knowledge, road tests for heavy vehicles, recovery of impounded vehicles.
  • Renewals for “F” plates (passenger plates) are not considered essential services for the SAAQ at this time. Therefore, the expiry date of March 31st will not be upheld and extended to September 1, 2020 or until the environment changes and all the SAAQ service outlets reopen.
  • We will not be performing manual renewals for those registrations where we did not receive a renewal notice. If renewal notices are received, a cheque will still be sent to the ministry. However, for the remaining units that are not renewed, this will not be completed until the SAAQ opens up their service for non-essential requests.
  • We are also unable to perform replacement registration requests, province transfers and initial registrations at this time.

Saskatchewan

  • Offices are opened, but working on a reduced staff
  • No interruptions to service at this time

Northwest Territories

  • Offices are opened, but working on a reduced staff
  • Requests are taking up to 15 business days
  • No extensions have been granted at this time

Yukon

  • Offices are opened, but working on a reduced staff
  • Requests are taking up to 15 business days
  • No extensions have been granted at this time

Prevention Tips

Safety Tips for Fleet Drivers

Stopping the spread of COVID-19 is everyone’s responsibility. Wear a mask, social distance, and wash your hands.

Please work with ARI and the other Holman companies to read and share resources to help mitigate the risk of COVID-19 in your companies and communities. In addition to your own organizations own instructions for employees, here are useful links to key COVID-19 resources for fleet teams and drivers: