Remarkable Customers, Business Partners, and Friends Fuel Our Passion for Service Excellence

Throughout the year, I’m fortunate to connect with many of you during various meetings and events and while these opportunities are certainly engaging, nothing quite compares to enthusiasm surrounding our annual Best in Fleet conference. The energy in the room is nothing short of remarkable as some of the brightest minds in our profession convene for two days of candid, passionate conversations about the future of our industry.

Now in its third year, the conference focuses on sharing proven fleet management solutions and exploring the future of mobility to help your organizations prepare today for the fleet challenges – and opportunities – of tomorrow. This year, more than 160 senior leaders and executives convened in Florida with a collective goal of leveraging fleet to drive organizational success.

Here’s a brief recap of the educational and discussion sessions from the event:

  • A preview of several new solutions and tools in the pipeline and how these innovations can have an immediate influence on your fleet operations.
  • Together we celebrated the achievements of a longtime client partner, highlighting the real-world savings driven by a comprehensive fleet rightsizing project.
  • A discussion around the value of telematics and how this rapidly evolving technology will bring meaningful improvements to your business. We welcomed technology specialists from Ford and GM that shared some of the latest innovations and market trends.
  • A look at the future of fleet and what businesses should do now to prepare for emerging mobility trends on the horizon. With innovation and mobility very much top-of-mind, our Holman Strategic Ventures group provided a glimpse into the some of the key initiatives that will allow ARI and our customers to remain agile and adapt to these trends.

Among my personal highlights of the conference was a conversation around how our Customer Experience Initiative is poised to empower fleet stakeholders. We shared how the investment we’re making in our client-facing technology will enhance the experience for all your fleet stakeholders – from drivers to executives – ultimately making it easier for you to do business with ARI. Chris Conroy, president and CEO of Holman Business Services, also shared the principles of the Holman Way that serve as the foundation for how we conduct business, support our customers and the way our employees work together every day.

The two-day event also featured presentations from two renowned guest speakers. Author and prominent industry expert Lukas Neckermann kicked-off day two by covering four key mobility trends that are poised to disrupt the landscape of traditional fleet management – autonomy, connectivity, electrification and shared vehicles. Lukas offered his unique perspective on the future of mobility and where that innovation may lead our industry. Later in the day, star of ABC’s Shark Tank, “Mr. Wonderful” himself Kevin O’Leary shared his inspirational story of success and offered lessons in leadership to close the conference.

An event unlike any other, the annual Best in Fleet conference is without question among the highlights of the year for our entire organization. It is an opportunity to share information, connect with leaders from across a variety of industries, participate in spirited, thought-provoking discussions and together, continue to shape the future of our profession. But more than anything else, it’s our chance to engage with an extraordinary collection of business partners, colleagues, and friends as we celebrate our collective successes and team up to tackle new challenges.

We’ll harness the passion and enthusiasm from this event to fuel our promise of continuing to develop innovative fleet management solutions and deliver unrivaled service excellence.

Tout au long de l’année, j’ai la chance d’être en contact avec un bon nombre d’entre vous, lors de diverses réunions et évènements. Bien que ces occasions soient certainement intéressantes, rien ne se compare à l’enthousiasme suscité par notre conférence annuelle Best in Fleet. L’énergie dans la salle est tout à fait remarquable alors que certains des plus brillants esprits de notre profession se réunissent pour deux jours de discussions franches et passionnées sur l’avenir de notre industrie.

Cette conférence, qui est à sa troisième année, met l’accent sur le partage des solutions éprouvées de la gestion de parc et sur l’exploration de l’avenir de la mobilité, afin d’aider vos compagnies à se préparer aujourd’hui aux défis et aux opportunités de demain. Cette année, plus de 160 cadres supérieurs et dirigeants se sont réunis en Floride dans le but commun de tirer parti de leur parc pour favoriser la réussite de leur compagnie.

Voici un bref récapitulatif des séances de formation et de discussion de l’évènement:

  • Un aperçu de plusieurs nouvelles solutions et outils en cours d’élaboration et la façon dont ces innovations peuvent avoir une influence immédiate sur les opérations de votre parc.
  • Ensemble, nous avons célébré les réalisations d’un partenaire client de longue date, en soulignant les économies réelles réalisées grâce à un projet de rationalisation du parc.
  • Une discussion sur la valeur de la télématique et sur la manière dont cette technologie en évolution rapide apportera des améliorations significatives à votre compagnie. Nous avons accueilli des spécialistes de la technologie Ford et GM qui ont partagé certaines des dernières innovations et tendances du marché.
  • Un regard sur l’avenir du parc et sur ce que les compagnies devraient faire maintenant pour se préparer aux nouvelles tendances en matière de mobilité, se pointant à l’horizon. Notre groupe Holman Strategic Ventures, axé sur l’innovation et la mobilité, a donné un aperçu des principales initiatives qui permettront à ARI et à ses clients de demeurer agiles et de s’adapter à ces tendances.

Parmi mes faits saillants personnels de la conférence, il y a eu une conversation sur la manière dont notre initiative Expérience client est sur le point de responsabiliser les intervenants du parc. Nous avons expliqué que l’investissement que nous faisons dans notre technologie orientée sur la clientèle améliorera l’expérience de toutes les parties prenantes de votre parc, des conducteurs aux dirigeants, en facilitant au final la tâche de faire des affaires avec ARI. Chris Conroy, président et chef de la direction de Holman Business Services, a également partagé les principes de la « manière Holman » servant de fondement à la façon dont nous menons nos activités, soutenons nos clients et à la façon dont nos employés travaillent ensembles tous les jours.

L’évènement de deux jours comprenait également les présentations de deux conférenciers renommés. L’auteur et éminent expert de l’industrie Lukas Neckermann a lancé la deuxième journée en abordant quatre tendances clés en matière de mobilité, susceptibles de perturber le paysage de la gestion de parc traditionnelle: l’autonomie, la connectivité, l’électrification et le partage de véhicule.  Lukas a présenté son point de vue unique sur l’avenir de la mobilité et sur les domaines dans lesquels cette innovation pourrait mener notre industrie. Plus tard dans la journée, la vedette du Shark Tank d’ABC, « Mr. Wonderful » lui-même, Kevin O’Leary, a partagé son histoire inspirante de succès et a offert des leçons de leadership pour clore la conférence.

Un évènement unique en son genre, la conférence annuelle « Best in Fleet » est sans contredit l’un des points saillants de l’année, pour l’ensemble de la compagnie. Il s’agit d’une occasion d’échanger de l’information, de tisser des liens avec les dirigeants de diverses industries, de participer à des discussions animées et stimulantes et, ensemble, de continuer à façonner l’avenir de notre profession. Mais plus que toute autre chose, c’est notre chance de côtoyer une collection extraordinaire de partenaires d’affaires, de collègues et d’amis, alors que nous célébrons nos succès collectifs et faisons équipe pour relever de nouveaux défis.

Nous mettrons à profit la passion et l’enthousiasme suscité par cet évènement pour alimenter notre promesse de continuer à développer des solutions de gestion de parc et d’offrir un service inégalé.Throughout the year, I’m fortunate to connect with many of you during various meetings and events and while these opportunities are certainly engaging, nothing quite compares to enthusiasm surrounding our annual Best in Fleet conference. The energy in the room is nothing short of remarkable as some of the brightest minds in our profession convene for two days of candid, passionate conversations about the future of our industry.

Now in its third year, the conference focuses on sharing proven fleet management solutions and exploring the future of mobility to help your organizations prepare today for the fleet challenges – and opportunities – of tomorrow. This year, more than 160 senior leaders and executives convened in Florida with a collective goal of leveraging fleet to drive organizational success.

Here’s a brief recap of the educational and discussion sessions from the event:

  • A preview of several new solutions and tools in the pipeline and how these innovations can have an immediate influence on your fleet operations.
  • Together we celebrated the achievements of a longtime client partner, highlighting the real-world savings driven by a comprehensive fleet rightsizing project.
  • A discussion around the value of telematics and how this rapidly evolving technology will bring meaningful improvements to your business. We welcomed technology specialists from Ford and GM that shared some of the latest innovations and market trends.
  • A look at the future of fleet and what businesses should do now to prepare for emerging mobility trends on the horizon. With innovation and mobility very much top-of-mind, our Holman Strategic Ventures group provided a glimpse into the some of the key initiatives that will allow ARI and our customers to remain agile and adapt to these trends.

Among my personal highlights of the conference was a conversation around how our Customer Experience Initiative is poised to empower fleet stakeholders. We shared how the investment we’re making in our client-facing technology will enhance the experience for all your fleet stakeholders – from drivers to executives – ultimately making it easier for you to do business with ARI. Chris Conroy, president and CEO of Holman Business Services, also shared the principles of the Holman Way that serve as the foundation for how we conduct business, support our customers and the way our employees work together every day.

The two-day event also featured presentations from two renowned guest speakers. Author and prominent industry expert Lukas Neckermann kicked-off day two by covering four key mobility trends that are poised to disrupt the landscape of traditional fleet management – autonomy, connectivity, electrification and shared vehicles. Lukas offered his unique perspective on the future of mobility and where that innovation may lead our industry. Later in the day, star of ABC’s Shark Tank, “Mr. Wonderful” himself Kevin O’Leary shared his inspirational story of success and offered lessons in leadership to close the conference.

An event unlike any other, the annual Best in Fleet conference is without question among the highlights of the year for our entire organization. It is an opportunity to share information, connect with leaders from across a variety of industries, participate in spirited, thought-provoking discussions and together, continue to shape the future of our profession. But more than anything else, it’s our chance to engage with an extraordinary collection of business partners, colleagues, and friends as we celebrate our collective successes and team up to tackle new challenges.

We’ll harness the passion and enthusiasm from this event to fuel our promise of continuing to develop innovative fleet management solutions and deliver unrivaled service excellence.